Privacy Policy

1. Functionality of the website and liability

This website provides information about our company. No liability is assumed for the completeness and accuracy of the data displayed.

2. Controller responsible for data processing

In the following, we provide information about the collection of personal and other data when using our website. Personal data is all data that can be related to you personally, e.g. name, address, e-mail addresses, user behavior.

The controller responsible for data processing is:

Alteva Technologies GmbH
Wilhelm-Mauser-Str. 47, Halle 5
50827 Cologne
Managing Directors: Ida Milow und Aiko Bernehed

3. Automatic collection of data when visiting our website

When you visit our website, we automatically collect the data that your browser transmits to our server.

This is the following data, which is required to display our website to you, to ensure the stability and security of the website and to provide the services offered with the website:

  • IP address
  • Date and time of the request
  • Content of the request (specific page)
  • Access status/HTTP status code
  • Amount of data transferred in each case
  • Website from which the request originates
  • Browser
  • Operating system and its interface
  • Language and version of the browser software

The aforementioned data is only stored on a session basis and is automatically deleted after logout or when you leave the website.

The legal basis for the temporary storage of the data is Art. 6 para. 1 lit. f GDPR. No other personal data is processed when you visit the website, unless stated in this notice.

4. Use of our contact form and contact by e-mail

You can contact us with questions of any kind using the form provided on the website. In addition to your first and last name, you must provide a valid e-mail address so that we know who sent the request and can respond to it. Further information can be provided voluntarily. The data entered in the contact form will only be transmitted to us in encrypted form and will be processed by us to answer your inquiry. If you contact us by e-mail, we will also process the data you provide to process your request.

The personal data collected will be stored by us in accordance with the principles for the proper management and storage of records and documents in electronic form and for data access immediately after completion of your request, unless they are required for other purposes (e.g. the initiation or execution of a contract with you, statutory retention obligations, documentation and verification purposes within the framework of statutes of limitation). Stored data will be automatically deleted after 10 years.

Data processing is carried out in accordance with Art. 6 para. 1 lit. a GDPR on the basis of your consent, which you express by contacting us..

5. Use of Google Analytics

We use Google Analytics on our website, a web analytics service provided by Google LLC (“Google”). Google Analytics uses technologies that enable the recognition of visitors for the purpose of analyzing visitor behavior (e.g. via cookies or device fingerprinting). Among other things, data is collected about which website you came to our website from (so-called referrers), which subpages of the website were accessed or how often and for how long a subpage was viewed. The information generated about your visit to our website is usually transmitted to a Google server in the USA and stored there.

Google will use this information on our behalf to evaluate the use of our website by users, to compile reports on the activities within the website and to provide us with further services associated with the use of the website. Pseudonymous user profiles can be created from the processed data, the use of our website areas can be optimized and the performance of our content can be evaluated.

We only use Google Analytics with activated IP anonymization. This means that the IP address of users is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

You can prevent the storage of cookies by setting your browser software accordingly; you can also prevent the collection of data generated by the cookie and related to your use of the online offer to Google and the processing of this data by Google by downloading and installing the plugin offered under the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

If you have a Google account and have activated “Personalized advertising”, Google enriches the reports on usage behavior on our website with data on your demographic characteristics and interests, among other things, which Google has collected itself.

The use of Google Analytics is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG. Consent can be revoked at any time.

You can find further information on data use by Google, setting and objection options on the Google websites: https://www.google.com/intl/de/policies/privacy/partners (“Data use by Google when you use our partners’ websites or apps”), https://policies.google.com/technologies/ads (“Data use for advertising purposes”), https://adssettings.google.com/authenticated (“Manage information that Google uses to show you advertising”).

6. Recipients of data

It may be necessary for us to disclose your personal data to third parties. In particular, the following categories of recipients may be considered:

  • IT service providers (in particular hosting service providers for the provision of this website, web analysis service providers, service providers who maintain our IT systems);
  • Other service providers who support us in our business activities (e.g. advertising agencies, lettershops, shipping service providers  

7. Transfer of data to third countries

Insofar as we transfer personal data to recipients outside the EU, we only do so in accordance with Art. 44 et seq. GDPR. This only takes place if the third country has been confirmed by the EU Commission as having an adequate level of data protection by means of an adequacy decision or if other data protection guarantees are in place. Should we deviate from this, we will always inform you accordingly in good time before the start of processing and will only carry out the processing with your prior, express, informed consent (Art. 49 para. 1 lit. a GDPR).

8. Your rights

You have the following rights vis-à-vis us with regard to your personal data:

  • Right of access,
  • Right to rectification or erasure,
  • Right to restriction of processing,
  • Right to object to processing,
  • Right to data portability,
  • Right to file a complaint with the competent data protection supervisory authority.

You therefore have the right,

  • to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data if it was not collected by us, and the existence of automated decision-making including profiling and, if applicable, meaningful information about its details;
  • in accordance with Art. 16 GDPR, to immediately request the correction of incorrect or incomplete personal data stored by us;
  • to demand the erasure of your personal data stored by us in accordance with Art. 17 GDPR, unless the processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defense of legal claims
  • in accordance with Art. 18 GDPR, to demand the restriction of the processing of your personal data if the accuracy of the data is disputed by you, the processing is unlawful, but you refuse to delete it and we no longer need the data, but you need it to assert, exercise or defend legal claims or you have objected to the processing in accordance with Art. 21 GDPR;
  • in accordance with Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller
  • in accordance with Art. 7 para. 3 GDPR, to revoke your consent to us at any time. As a result, we may no longer continue the data processing that was based on this consent in the future and
  • to lodge a complaint with a supervisory authority in accordance with Art. 77 GDPR. To do so, you can contact the State Commissioner for Data Protection and Freedom of Information in North Rhine-Westphalia.

9. Objection or revocation against the processing of your data

If you have given your consent to the processing of your data, you can revoke it informally at any time – in particular by sending an email to hello@alteva.tech. Such a revocation affects the permissibility of the processing of your personal data after you have given it to us, but does not affect the legality of the data processing until the revocation.

If we base the processing of your personal data on a legitimate interest, you can object to the processing. When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the situation and either discontinue or adapt the data processing or show you our compelling reasons worthy of protection on the basis of which we will continue the processing.

Last updated: June 2024